ketika membuat email dan akun baru ,bahkan melakukan unsuspend pun muncul error seperti dibawah dan sudah melakukan update cpanel
namun belum ada perkembangan
bagi pengguna cloud linux dan cpanel juga akan muncul error seperti ini
setelah dicek pada error log muncul error seperti dibawah ini
undef error - Missing 'child_timeout' field in supplied hash at /usr/local/cpanel/Cpanel/TaskQueue/Task.pm line 22. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 34. Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0x2238100), "Missing '_child_timeout' field in supplied hash at /usr/local"...) called at /usr/local/cpanel/Cpanel/LoggerAdapter/Lazy.pm line 106 Cpanel::LoggerAdapter::Lazy::_load(Cpanel::LoggerAdapter=HASH(0x2238100), "throw", "Missing '_child_timeout' field in supplied hash at /usr/local"...) called at /usr/local/cpanel/Cpanel/LoggerAdapter/Lazy.pm line 79 Cpanel::LoggerAdapter::Lazy::throw(Cpanel::LoggerAdapter=HASH(0x2238100), "Missing '_child_timeout' field in supplied hash at /usr/local"...) called at /usr/local/cpanel/Cpanel/StateFile.pm line 63 Cpanel::StateFile::_throw("Cpanel::StateFile", "Missing '_child_timeout' field in supplied hash at /usr/local"...) called at /usr/local/cpanel/Cpanel/TaskQueue/Scheduler.pm line 179 Cpanel::TaskQueue::Scheduler::new("Cpanel::TaskQueue::Scheduler::DupeSupport", HASH(0x243ec70)) called at /usr/local/cpanel/Cpanel/ServerTasks.pm line 87 Cpanel::ServerTasks::schedule_tasks(ARRAY(0x219d600), ARRAY(0x21cdc18)) called at /usr/local/cpanel/Cpanel/ServerTasks.pm line 72 Cpanel::ServerTasks::schedule_task(ARRAY(0x219d600), 5, "recache_system_reboot_data") called at /usr/local/cpanel/Cpanel/Serverinfo/CachedRebootStatus.pm line 65 Cpanel::Serverinfo::CachedRebootStatus::system_needs_reboot() called at /usr/local/cpanel/Cpanel/Template/Plugin/Whostmgr.pm line 86 Cpanel::Template::Plugin::Whostmgr::_get_reboot_information() called at (eval 17) line 81 eval {...} called at (eval 17) line 81 eval {...} called at (eval 17) line 1 Cpanel::Template::Shared::ANON(Template::Context=HASH(0xff8008)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160 Template::Document::process(Template::Document=HASH(0x21b8cc0), Template::Context=HASH(0xff8008)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322 Template::Context::process(Template::Context=HASH(0xff8008), "menu/topframe.tmpl") called at /usr/local/cpanel/whostmgr/docroot/templates/_defheader.tmpl line 421 eval {...} called at /usr/local/cpanel/whostmgr/docroot/templates/_defheader.tmpl line 9 Cpanel::Template::Shared::ANON_(Template::Context=HASH(0xff8008)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160 Template::Document::process(Template::Document=HASH(0x2057438), Template::Context=HASH(0xff8008)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322 Template::Context::process(Template::Context=HASH(0xff8008), Template::Document=HASH(0x2057438)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91 Template::Service::process(Template::Service=HASH(0x1fc4938), "_defheader.tmpl", HASH(0x1fc4620)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66 Template::process(Template=HASH(0x1fc4c50), "_defheader.tmpl", HASH(0x1fc4620)) called at /usr/local/cpanel/Cpanel/Template.pm line 471 Cpanel::Template::process_template("whostmgr", HASH(0x1fc4620)) called at /usr/local/cpanel/whostmgr/docroot/cgi/addon_cagefs.cgi line 1011 main::defCustomHeader("CageFS User Manager", "/images/cagefs-32x32.png", "/cgi/addon_cagefs
ternyata ada masalah proses queueprocd
dan kita coba restart service dengan perintah service queueprocd
muncul error seperti dibawah ini
service Error (XID 7upf8v) The “queueprocd” service failed to start. Startup Log sayangku.com systemd[1]: Starting cPanel Queue services... startqueueprocd[6789]: ==> cPanel TaskQueue Processing Daemon version 1.0 systemd[1]: Can't open PID file /var/run/queueprocd.pid (yet?) after start:
dari error tersebut kita berasumsi bahwa kita tidak bisa melakukan baca dan tulis di file ini /var/run/queueprocd.pid
berikut cara membuat file yang dibutuhkan tersebut
solusi :
mkdir -p /root/taskqueuebackup/taskqueue mv -v /var/cpanel/taskqueue/* /root/taskqueuebackup/taskqueue/ /scripts/restartsrv_queueprocd
dan dicoba kembali lakukan create account dan lain-lain
selamat mencaba
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admin dari seorang yang terus belajar dan mencatat pengalaman kasus tentang server dan web semoga berguna untuk yang lain 🙂 untuk memecahkan masalah yang sama